Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.
Today, we’ve digitized payments for more than 2,450 global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!
With over 700 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
The Opportunity:
We, at Flywire, are seeking a dynamic individual for the role of Program Manager, EDU Partnerships..
You’ll be part of a team who is focused on identifying and driving new strategic relationships for our Education vertical. What does this take? We are looking for someone who….
- Passionately drives client satisfaction by cultivating strong and impactful relationships
- Thinks strategically and works collaboratively with other Flymates, while tirelessly executing on your own goals and responsibilities
- Communicates effectively - at the heart of every great teammate at Flywire is the ability to communicate your vision effectively, specifically with audiences which include both internal stakeholders and external partners
- Creatively executes on the corporate strategic vision
The primary role of the Program Manager is to increase awareness, alignment, and collaboration with Flywire partners to drive new value for clients by positioning Flywire for deep and meaningful integrations leading to the best payment experiences. This role has direct interactions with sales and marketing and includes supporting events, campaigns, trainings, content delivery, and launching creative incentives in an effort to enhance and grow customer engagement. The ideal candidate for this role will have a strong background in client management, 529 Plan Management or program management.
Key responsibilities:
- Manage a partner portfolio consisting of large enterprise educational funding sources. Primary partners will include 529 plans, plan managers and other partners in both the public and private sector.
- Create and deliver regular partnership performance reviews to identify mutually appealing opportunities for growth and to drive further value for Flywire clients.
- Identify and advocate for strategic product enhancements to optimize, secure, and grow Flywire’s presence.
- Help ensure that the Flywire-standard becomes the industry-standard when it comes to delivering payments
- Develop internal and external promotional campaigns to increase revenue lift, visibility and pipeline activity.
- Coordinate and present at various events
- Establish a regular cadence and standing meetings with partners to ensure strong relationship and continued collaboration
- Coordinate with cross-functional teams to ensure lifecycle management is working effectively in the organization. Propose and execute enhancements to streamline, as necessary.
- Escalate customer care and relationship management requests to the partners or internal teams, as required
- Attend industry conferences, lectures and trainings to continue building awareness
- Support the Director of Strategic Partnerships in other activities as required
Our ideal candidate has:
- 5-7 years sales, relationship management or business development experience in the government savings industry or student financial services.
- Experience in building strategic relationships or consultative sales; the ability to build rapport quickly and meet the specific customer needs with effective solutions.
- Strong interpersonal, analytical and planning skills
- Willingness to travel
What We Offer:
- Competitive compensation
- Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
- Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global Flymates Be a meaningful part in our success - every Flymate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in
- WFH Stipend & Digital Disconnect Days
- Great Talent & Development Programs (Managers Taking Flight - for new or aspriing managers!)
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect 4-5 rounds of interviews with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a homework assignment (don’t worry - this is the fun part!) your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.