Healthcare's leading affordability suite

Every patient’s financial situation is different. When patients are treated as individuals it’s easier for them to understand and act on their medical bills

Just like every patient's visit is personal, their billing and payment experience should be too

Trusted by hundreds of provider clients, including 4 of the top 10 health systems in the US. Flywire’s analytics-driven payment platform engages patients at every stage in the financial journey with easy-to-understand, affordable payment options.

Insight and analytics

Deep analytics & machine learning accurately match patients to the right payment and affordability options to meet their individual needs.

  • Using data, predict a patient’s capacity to pay
  • Predictive power gets increasingly smarter with more data captured
  • Drive better results by learning from patients responses and interactions

Personalized engagement

Starting at pre-service, personalized payment plan offers based on patients’ capacity to pay, provide an intuitive, patient-centric experience.

  • Activate payment plan offers on pre-service estimates and post-service balances
  • Use intelligent communications to drive workflow based engagement
  • Present one consolidated bill across multiple accounts

Automatically offering tailored payment plan terms makes our operations more efficient and allows patients to roll multiple balances into their current payment plan without uncomfortable and time-consuming calls. Flywire’s P2PE solution is a critical component in securely capturing card data across our organization.

Terry WilsonDirector Patient Financial Services, Rush Copley Medical Center
Rush copley medical center logo

Bi-directional integration

Open architecture enables integration with all of your current tools and processes.

  • Proven integration to match workflows native to host EHR systems, like Epic and Cerner
  • Flexible payment posting and cash management
  • Lockbox integration allows automated payment plan activation from a paper check

The board at Penn Highlands loved when I presented Flywire and we showed the sign-in page that looks like an Amazon cart. I said, ‘If you’re used to Amazon—and everybody is very comfortable with that digital platform—why would putting your credit card number in this be any different?’ The light bulb went on for a lot of people.

Heather SchneiderSenior Vice President & System Chief Financial Officer, Penn Highlands Healthcare
Senior Vice President & System Chief Financial Officer, Penn Highlands Healthcare

Cross-border solutions for international patients

Simplify the payment experience for international patients with our patient-centric cross-border solution.

  • Familiar payment choices & FX rate transparency
  • Quick, safe delivery of funds & payment status
  • Multi-lingual payment support

UCLA is not having to turn down patients that ask if different forms of payment are available to them. That is a significant benefit to international patients.

Audrey Martinelli RodriguezFinance Specialist, International Services, UCLA Health
Finance Specialist, International Services, UCLA Health

Action and results

Drive consistent ROI and track improvements through shared analytics dashboards.

  • Real-time transparency into self-pay financial performance
  • Manage key performance indicators that drive accelerated cash collections
  • Monitor satisfaction and engagement effectiveness

See what a new Total Economic Impact™ study shows about Flywire’s ROI for health systems.

By automatically offering tailored payment plan terms and self-service activation, patients don’t have to call and ask for a plan. This provides a great patient experience, while making our operations more efficient. And with the increase in credit card payments, Flywire’s integrated payment solution allows us to securely capture, store, and process card data across our organization.

Lori WeedonDirector PFS, Munson Healthcare
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