The new service went live at the start of June and since launch, SLC has received payments via Flywire from over 40 different countries, including Australia, Canada, Chile, Finland, France, Kuwait, Mexico, Romania, South Africa, Spain and the United States.
With Flywire, customers can access an online portal to set up and make repayments directly to SLC through its global payment network. The system allows customers to track the progress and status of their repayments, taking away the need for customers to contact SLC to check the progress of their payment. The system updates regularly which means that SLC is processing the most up to date repayment information and can see live activity from customers. Flywire also offers around-the-clock, multi-lingual, online global support, making it more accessible for customers outside of the UK.
Steven Darling, SLC’s Director, Repayment and Counter Fraud Strategy, said: “We are always looking for innovative ways to make it as easy as possible for customers to meet their student loan obligations. The introduction of Flywire, alongside existing repayment options, gives our customers living overseas greater choice when repaying their loans.
“Our customers need to let us know if they move abroad for more than three months and should always keep their contact information up to date.”
Mike Massaro, CEO of Flywire, said: “Our partnership with SLC makes cross-border payments more accessible, enabling customers to repay their student loan using the currency or payment methods that are most easily available to them, wherever they live. We are pleased to be working alongside SLC to provide additional repayment options that help address customer needs worldwide.”