[Case Study] United Health Services

Driving payments
+ patient satisfaction

Online engagement doubles self-service collections.
Patients and staff love the change!

United Health Services (UHS) transformed its patient financial care experience by lowering it’s cost to collect by 33% and doubling self-service payments since launch. All while wowing their customers in the process.

Financial Impact

33%Decrease in staff-assisted collections (Since launch Dec ’16)
LowerCost to Collect
2xIncrease in self-service collections (Since April ’17)

Patient Impact

Flywire has been awesome for us and well received by our patients and staff

Happier patients

I have used several medical billing online systems – this is hands down way better!

– Patient, UHS

I absolutely love this new inter- face at UHS. It’s never been easier to pay my bills online.
– Patient, UHS

Very easy and fast! I would like to do all my billing this way.

– Patient, UHS

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