How can we help you?

My Flywire account says the payment is delivered but my student account is still not updated.

Some institutions may take several business days to update your account statement. If your account statement has not been updated with your payment, contact your institution for additional status information.

You can also download your confirmation letter from your Flywire account by following the steps below:

  1. Log in to your Flywire account.
  2. Select “YOUR PAYMENTS.”
  3. Choose Payment ID you need a proof of payment for.
  4. Click “Need your payment confirmation/receipt

Flywire上显示我的付款已经完成,但我的学生账户并没有更新,为什么呢?

您的学校在收到付款后可能需要花费额外的几个工作日来对您的学生账户进行更新。您可以主动和学校联系以确认您的付款,您可以使用我们发给您的付款完成确认邮件作为您的付款凭证出示给校方。您也可以将我们提供的PDF格式的收据下载下来,作为您和校方确认付款是否收到或者申请签证的辅助材料。具体步骤如下,在“您的付款”当中点击付款编号,然后找到下方的PDF图标,点击“需要您的付款确认单/收据?”就可以进行下载。