Invoice-to-cash and payments for SaaS

Basis Technologies provides a software automation platform that our customers can use to plan and manage their digital advertising campaigns across channels. And we also provide services that complement our software. My role at Basis is to oversee the accounting, accounts receivable and accounts payable functions, and to provide support, coaching and development to the people on my team.

Our finance organization is highly focused on automation and innovation because we want to be able to support our large customer base as efficiently as possible, and we also want to make our lives and our clients' lives easier.

Initially we implemented Flywire because we have international clients who would like to pay in local currency, but we were only able to accept payment in US dollars. So Flywire was able to help us create a solution integrated with NetSuite where our customers could pay in their local currency and we would receive those payments in dollars. This is something that our clients have been asking for several years, so we were able to meet the client need. It has allowed us to expand our business into countries where we might not otherwise have full operations.

Flywire has really made my team's job much easier when it comes to how we process credit card payments. Previously we were manually running credit cards upon requests from a client, but now our clients can log into Flywire and make those payments directly. Flywire also is integrated with NetSuite so it automates the process of applying those payments to open invoices in our accounting system, saving us approximately 5 to 10 hours per week for that team.

Before we implemented Flywire, our collections team had to navigate between our credit card processing system and our accounting system, NetSuite, every time they wanted to process a credit card payment. Now our customers can log into Flywire and make those prepayments whenever is convenient for them. Our advertising agency clients often want to receive separate invoices for the different brands. Flywire was able to integrate with our NetSuite configuration and allow us to automatically apply payments made through Flywire to as many invoices as we need. Now that these processes are automated, the collections team can spend more of their time on more strategic, higher value-add projects and initiatives.

Working with the Flywire customer success team has been an absolute delight. The team is extremely knowledgeable, both about the Flywire platform as well as NetSuite and other accounting processes. So the team is able to easily answer any questions that we might have about the software, and they're always available to help.

Flywire simplifies global invoice-to-cash operations by allowing SaaS providers to accept local payments from customers worldwide and settle in their preferred currency without opening local bank accounts or establishing foreign entities.

Yes. Flywire is designed to support recurring billing models. It helps automate payment retries and streamline reconciliation, reducing failed payments and subscription churn.

By automating invoicing, collections, and reconciliation, Flywire helps accelerate the cash collection process. SaaS finance teams can recover revenue faster with less manual effort, ensuring more predictable and timely cash flow.

Flywire enables your customers to pay using preferred local payment methods in their region, improving their experience and your success in international markets. We support over 1200 payment methods in more than 240 countries and 140+ currencies.

Yes. Flywire integrates with leading ERPs like Sage, NetSuite, and Microsoft Dynamics to align billing, payment, and reporting processes. This eliminates duplicate data entry and simplifies daily operations.

Flywire automates the reconciliation process, matching payments to invoices in real time and reducing the manual effort required by your team, which is especially helpful for complex billing scenarios.

Flywire removes barriers to entering new markets by handling global payment complexities. As a result, SaaS companies can expand faster without needing local infrastructure or specialized knowledge of regional payment regulations.

Absolutely. Flywire offers transparent, real-time reporting across your entire invoice-to-cash lifecycle so your team can monitor KPIs, cash flow, and customer payment behavior in one place.

Flywire offers responsive, multilingual customer support and access to dedicated account resources to ensure your team and your customers get the help they need when needed.