85% of higher education finance leaders recently surveyed say they think about the student experience daily in their decision-making process; they also realize their institution’s financial stability closely aligns with a positive student financial experience.
At the same time, student experience falls low on finance leaders’ list of considerations for purchasing new software - which could be one reason that proving out ROI can be challenging.
These are just some of the insights from a third-party poll of 250 higher education CFOs and finance leaders commissioned by Flywire.
79%need to do more to improve the student experience within their payment and collection process
73%say it’s challenging to provide the ROI of technology investments at their institution
90%need better systems to track and follow up on past-due tuition payments to increase collection volumes
See what your peers say
Read all the insights from the poll of higher education CFOs and finance leaders