The new role patients have been thrust into as payors has led to a host of challenges for both patients and providers. Patients need more education and care, but data shows that additional staff isn’t always the answer.
So, what’s the best way to start and how do you bring real benefits to life for both patients and hospitals? Minnesota’s Hennepin Healthcare asked these questions and decided to take steps toward tangible answers.
Read this whitepaper to learn how Hennepin stopped throwing people at their patient engagement problem and started listening to what patients were saying they really wanted: empowering tools to be able to solve their affordability challenges themselves.