Building on its longtime use of Flywire payments functionality, University of South Florida added Collection Management to “massively reduce the number of accounts we have to send to collection agencies,” and much more, according to Janet Hicks, Associate Controller, Student Accounting Services. Learn how Flywire helps Hicks daily in her role, beyond just accepting and reconciling international tuition payments.
Video Transcript
Janet Hicks, Associate Controller, Student Accounting Services, University of South Florida
In my role, I am constantly helping students with their payment problems. Flywire helps me in my role daily. It helps me with the payments. It has massively reduced the number of accounts we actually have to send to collection agencies by offering them that product and the payment plans.
When I first started with Flywire, they were just payments. Now they've put that 529 in for us. Again, a big problem in our university, all the checks. They put in the collections product and now they're looking, you know, the third party, we're getting ready to put that in. And so everything they do makes our jobs easier.
When I first started with Flywire, they were just payments. Now they’ve put 529 solutions in, again a big problem in our university, all the checks. They’ve put in collections and now third-party invoicing. Everything they do makes our jobs easier.
