Solve past-due collections

Automated pre-collections software reduces administrative burden by handling early-stage outreach and enabling students to self-serve and choose a repayment option that works best for them. All payments and payment plan enrollments are posted directly to the student account, automating reconciliation and improving transparency. This allows bursar and finance offices to save hundreds of hours annually, refocusing staff on complex student financial counseling rather than manual outreach and plan management.

Institutions can improve past-due tuition recovery by implementing automated pre-collection workflows. By using digital outreach and offering flexible, self-service payment plans before an account is sent to a third-party agency, institutions can recover significantly more revenue while maintaining a positive relationship with the student.

Traditional debt collection is a reactive, manual process often involving third-party agencies and high fees. Automated receivables management, like Flywire’s solution, is a proactive approach that uses software to trigger personalized reminders and payment options directly within the university's ecosystem, reducing the "bad debt" provision and staff workload.

Yes. Collecting from international students who have left the country is traditionally difficult due to cross-border banking complexities. Flywire’s solution – backed by our global payment network – allows international students to authenticate into the system and pay their outstanding balances in their local currency using familiar payment methods, which drastically increases the likelihood of successful recovery for the institution.

Flywire helps you proactively anticipate your students’ payment behaviors before they miss a payment. As part of Flywire’s Student Financial Software solution, our Collection Management offering enables you to deliver customized, impactful, and timely messaging through our automated communication hub. This enables your students to self-serve to choose a payment option that meets their needs. If personalized repayment terms are needed, staff can work directly with at-risk students to customize an option that keeps them enrolled and in good standing.

Flywire helps you rescue funds that would otherwise be lost by reducing the number of delinquent accounts that would ultimately need to go to collections by up to 20 percent. Reduce the amount of accounts you send to collection agencies by instead proactively engaging with at-risk students through targeted, automated, multi-channel communications and presenting them with manageable payment options.

With Flywire, students can use any web-enabled device to quickly select, activate, and update a payment plan that meets their financial needs. Providing your students with the ability to self-serve on their own time increases the likelihood for interaction and payment, and also reduces time-consuming manual administrative processes for your staff. Additionally, Flywire provides the flexibility for your staff to adjust repayment terms and automatically pause payment plans to ease financial pressure on students and families.

Flywire provides valuable insight into agency-managed account activity and balances, and automatically updates your SIS in real time. Transparency into agency performance enables your team to intelligently distribute delinquent accounts across external agencies to increase collectability.