[Case Study] Fast submissions, happy applicants: How A&A transformed the application process with Flywire's StudyLink platform

A&A International Education recruits onshore candidates for all Australian universities, including a selection of private colleges, as well as private and public high schools. With a small team of 40, managing over 5,000 applications every year was challenging. Depending on the requirements of the institution, applications can be submitted in a variety of ways – from website forms to paper, fax, and email – which also created a clunky and stressful experience for A&A's clients.

On top of streamlining the application process, A&A needed a system with:

  • A simple implementation process
  • Improved ability to track application progress
  • Good reporting functionalities
  • Flexible and easy to use workflows
AA Flywire Study Link

A&A International Education recruits onshore candidates for all Australian universities, including a selection of private colleges, as well as private and public high schools. With a small team of 40, managing over 5,000 applications every year was challenging. Depending on the requirements of the institution, applications can be submitted in a variety of ways – from website forms to paper, fax, and email – which also created a clunky and stressful experience for A&A's clients.

On top of streamlining the application process, A&A needed a system with:

  • A simple implementation process
  • Improved ability to track application progress
  • Good reporting functionalities
  • Flexible and easy to use workflows

The Flywire difference: applications submitted in one go within 15 minutes

In 2009, the A&A team started using Flywire's StudyLink platform. The system was simple to use, it didn’t take long for them to see the difference.

The team was excited by the speed and ease of the system from day one, noting how the streamlined process made it much easier to submit completed applications in one go, cutting the time down to just 15 minutes. Since application progress can be easily monitored in the portal, the platform also enhanced the visibility of applications across a variety of institutions, making it much simpler to track the status of individual submissions with fewer phone calls and emails chasing universities for information. And with all the information in one place, they no longer had to source information from multiple locations – or waste time with manual tasks like double (sometimes triple) entry of data.

With such a huge time saving, the A&A team can spend more time on what matters most: assisting and counseling new applicants in their education journey.

15-minute
wasted time on manual tasks and follow-ups

Flywire's StudyLink platform streamlined the application procedure, making it much easier to submit completed applications in one go and cutting the time down to just 15 minutes. Now our time can be better used to assist and counsel new applicants in their education journey.

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