"In cross-border ecommerce, an ERP system should be a candle that can light up business." - Flywire survey respondent
We talked to 250+ finance professionals from global and soon-to-be global businesses about what they expect from their ERP systems when it comes to cross-border payments - and what they actually get. While satisfaction with ERP systems is generally high, there were some key areas of concern:
- 67% felt that senior leaders did not understand the need for payment software enhancements in their ERP systems
- 89% thought their businesses could save more money if the cross-border receivables process was more tightly integrated with their ERP system
- 88% of respondents said with the possibility of a recession, they need to improve their ability to get paid from their international customers
See what else these leaders had to say about the role of ERP systems now, and opportunities and challenges for the future.
67%say leaders do not understand the need for payment software enhancements in their ERP systems
89%thought businesses could save money if the cross-border receivables process was more tightly integrated
88%said they need to improve their ability to get paid from their international customers