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Alyse Kwapien, Director of Cash Management & Bursar, University of Connecticut

Being a former student at UConn myself, I understand the experience of being on that frontline cashier. I've learned what students are asking, what their needs are, and now being at the bursar at the director of the department, I have a voice at the table when determining policies and procedures that are going to directly impact the students.

There's a student recently that I was talking with who was trying to figure out how to cover the gap in what they were gonna owe the university that their aid and grants weren't covering. So we were able to discuss payment plans that we have at the university that was really beneficial for the student.

Flywire gives us more ability to have more payment plan options for students. So before using Flywire, we had one set payment plan. It was limited number of installments and some students took advantage of it, but it just really wasn't a one size fits all best approach for our population. So with Flywire, we are able to extend the payment plans throughout longer this semester, and we've actually doubled our enrollment in payment plans now that we've moved to Flywire.

Institutions reduce tuition payment plan default rates by implementing a self-service, intuitive platform like Flywire SFS that offers flexible installment options. Flywire users have reported dropping default rates from 34% to less than 1% by providing automated reminders, a personalized payer experience, and the option for students to grant authorized users access to their account to make payments.

Flexible tuition payment plans improve student retention by breaking down large, daunting tuition balances into smaller, manageable installments. By offering interest-free, self-service plans, institutions reduce the financial barrier to re-enrollment and reduce the likelihood of students dropping out due to financial hurdles.

Yes. Flywire provides native, real-time integration with major SIS & ERP providers including Ellucian (Banner and Colleague), Workday Student, and others. This ensures that payment plan balances, enrollments, and payments are automatically synchronized with the student account.

Flywire is uniquely positioned to offer payment plans to both domestic and international students. Our global payment network allows international students and families to enroll in installment plans and pay in their local currency, providing the same level of affordability and convenience as domestic payers.

With Flywire, students can authorize individuals to access and pay on their behalf in a fully Family Educational Rights and Privacy Act (FERPA) compliant manner. Flywire payment plans make it possible not only for students to invite family members and others to contribute to education costs, but also for your staff to easily see and set up multiple plans to support unique financial situations.

Flywire empowers your staff to negotiate personalized repayment terms for students and their families—based on rules you establish. Automatic plan rebalancing adjusts for over payments and other balance changes, students are able to self-serve to update payment methods, add authorized users, and more. Your staff no longer has to cancel and reset new plans just to facilitate simple adjustments. Additionally, Flywire provides the flexibility for your staff to automatically pause payment plans to ease financial pressure on students and families.

Paying for education can be challenging, but the experience should feel simple and familiar regardless of whether paying from a desktop computer, a tablet, or a mobile device. With Flywire, your domestic and international students can use any device to seamlessly view their balance, make a payment, or enroll in a payment plan anytime and from anywhere. Your staff can also use our automated communication hub to set up tailored email and SMS campaigns to deliver customized, impactful messages that promote self-service and help increase timely payment.