Banner Health’s path to a better patient financial experience

Watch Banner Health's story

85%monthly payment plans created online
$10.7Mincrease in pre-service payments in the first 4 months
89%post-service payments self-served

It starts with that patient experience. If we create a poor patient experience, or a patient doesn’t feel like we’re being flexible or helpful, or we create a bad debt situation, we risk losing patients to our competing health systems. Having these tools in place to create a friendly environment for the patient financial experience is absolutely critical.

Brad TinnermonVice President Enterprise Revenue Cycle, Banner Health

Read the Banner Health case study

Explore how Flywire helped Banner Health modernize their financial experience

In the first four months of us implementing Flywire in our pre-service operations, we saw an increase of $10 million in our collections.

Alex ParaisonSr Patient Balance Management, Banner Health