Banner Health’s path to a better patient financial experience

It starts with that patient experience. If we create a poor patient experience, or a patient doesn’t feel like we’re being flexible or helpful, or we create a bad debt situation, we risk losing patients to our competing health systems. Having these tools in place to create a friendly environment for the patient financial experience is absolutely critical.

In the first four months of us implementing Flywire in our pre-service operations, we saw an increase of $10 million in our collections.

Flywire has enabled us to be more modern in the way that we work with our patients.