Agent platform enhancements provide real-time visibility and elevate service levels agents can offer to students and their families
Flywire, a high-growth vertical payments company, today announced new enhancements to its digital payment platform to better serve education recruitment agents and institutions worldwide. As part of its comprehensive receivables solution, the platform enhancements will help agents better manage student information and streamline payment tracking while also enabling education institutions to optimize agent relationships and minimize potential fraud.
In a related announcement, the company also reported a new strategic partnership with BOSSA (the Beijing Overseas Study Service Association), a non-profit, government-supported organization that supports member agents across China that recruit students for study abroad.
Flywire is the payment provider of choice for students and education institutions around the world. Its solution enables institutions to offer students a highly-tailored, convenient and secure online payment experience – customized by school, country, and currency – while also accelerating funds flow, easing reconciliation and streamlining operational expenses. The solution also enables institutions to create custom payment plans to provide students and families with greater flexibility.
The company already partners with hundreds of certified education agents that work on behalf of institutions to recruit international students including ACIC, AUG Study, Center, Global Education Alliance, Global Reach, iae Global, IDP Education, and KC Overseas Education.
Flywire’s enhanced agent platform connects agents, students and schools to simplify the payment process and provide real-time visibility. New enhancements include a customizable dashboard providing agents with the ability to directly send payment reminders to students. It also provides real-time visibility into the status of all student payment requests; status of all payments made to institutions including payment methods; and easy, secure access to all student payment details including refunds and download receipts. These capabilities offer important benefits for both agents and schools.
For agents, the platform:
For education institutions, the platform:
“Flywire has set the gold standard for cross-border payments in the international education space,” said Mark Lukas, founder and managing director of iae Global. “Their ability to connect schools, agents and students throughout the entire payment process enables a trusted and seamless experience for all involved. As a result, we’re able to create stronger relationships between the students and the schools we represent.”
"Education agents play a very important role in the relationship between institutions and their international students,” said Sharon Butler, EVP of Education, Flywire. “Their ability to represent education institutions locally can make a big difference in how a school is viewed by prospective students. By enhancing our agent platform, we are helping to not only streamline the international student recruitment process, but also optimize the way agents engage with both students and schools worldwide.”
Flywire is a high-growth vertical payments company trusted by organizations around the world to deliver on their customers’ most important moments. Unlike other companies, Flywire is proven to solve vertical-specific payment and receivables problems for organizations that deliver high-value services. Whether in education, healthcare, travel or technology, Flywire has vertical-specific insight and technology that allows organizations to optimize the payment experience for their customers while eliminating operational challenges. To date, Flywire has processed over $16 billion in total payments volume for over 2,000 clients around the world. The company is headquartered in Boston, USA and has offices around the world.
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