Resolver cobranças em atraso

Recuperar receitas. Reter alunos.
Restaurar futuros.

Gerir a cobrança de propinas vencidas não tem de ser punitivo, nem para os alunos nem para os funcionários. Automatize todo o processo para obter melhores resultados, da pré-cobrança à colocação em agência, se necessário, passando pelas cobranças internas.

Parte da solução Student Financial Software (SFS) da Flywire, a nossa oferta de Gestão de Cobranças é o único software do setor concebido para lhe permitir automatizar as comunicações, oferecer planos de pagamento personalizados e interagir com os estudantes onde é mais provável que atuem. Isto ajuda a cobrar as propinas em atraso mais rapidamente. Estabelece parcerias com os estudantes para alcançar objetivos académicos, reduz as contas que vão para a aviso final e para as agências de cobranças, e minimiza as perdas devido a dívidas incobráveis.

Edu payment

Com a Flywire, pode aumentar a eficiência operacional e melhorar a retenção de estudantes ao:

Contactar proativamente os estudantes nos locais onde é mais provável que efetuem pagamentos com e-mails e mensagens de texto automatizadas
Personalizar os limites, alcance e condições de pagamento para atender às circunstâncias financeiras exclusivas dos alunos para reduzir as taxas de inadimplência do plano de pagamento
Reduzir as demandas finais emitidas através da cobrança de mais pagamentos internamente, minimizando as taxas de agência de cobrança e reduzindo as baixas contabilísticas
Impulsionar o fluxo de caixa estagnado ao mesmo tempo que se poupa tempo e maximiza os recursos
Utilizar de painéis administrativos robustos para eliminar folhas de cálculos, simplificar fluxos de trabalho de coletores e aumentar a visibilidade através de relatórios e análises

Com a confiança de 2000 instituições e 1,6 milhões de estudantes em todo o mundo

  • Flywire has really created a bridge between the university and our international students, it has made our collection processes a lot simpler and just cleaner for students.

    Janine Puleo Student Accounts Receivable Supervisor, Wayne State University
    Student Accounts Receivable Supervisor, Wayne State University
  • A solução abrangente de cobranças da Flywire permite-nos oferecer opções de planos de pagamento mais flexíveis aos estudantes. Com o módulo de Cobranças, poupamos tempo ao utilizarmos a automação digital para contactar e ajudar mais estudantes todos os dias. Agora, podemos facilmente usar um painel e definir planos de pagamento que se adequem a circunstâncias financeiras específicas.

    Ashley Curtis Account Specialist, University of Tennessee Knoxville
    Account Specialist, University of Tennessee Knoxville
  • A Flywire permite-nos oferecer aos estudantes planos de pagamento a custos acessíveis personalizados para se ajustarem a situações financeiras específicas. Como é uma ferramenta amiga do cliente na criação de acordos de pagamento para saldos em atraso, a Cobrança de contas a receber disponibiliza planos de pagamentos que permitem aos nossos estudantes voltar a matricular-se e permanecer na escola.

    University of Illinois
    University of Illinois
  • Flywire has been so responsive from the very beginning. I have never had a partner be so easy to work with and really, truly want to know what changes would make our lives easier.

    Geri Landwehr University of Northern Colorado
    University of Northern Colorado
  • I can’t imagine how much extra work we’d have to be doing if we were still doing collections the old way. It's kind of a lifesaver. Our write-offs will go down because of Flywire."

    Chad Lester Associate Bursar, Account Resolution and Loan Administration, Purdue University
    Associate Bursar, Account Resolution and Loan Administration, Purdue University

    Reduzir o número de contas que vão para as agências de cobrança.

    Veja como está a funcionar na University of South Florida.

    Delivering world-class results

    380M+ $em dívidas vencidas cobradas por instituições
    20%menos contas enviadas para cobrança
    76M+ $de poupanças em pré-cobrança
    186 000+estudantes ajudados em matéria de cobrança

    Frequently asked questions

    How does automated pre-collections software help university staff?

    Automated pre-collections software reduces administrative burden by handling early-stage outreach and enabling students to self-serve and choose a repayment option that works best for them. All payments and payment plan enrollments are posted directly to the student account, automating reconciliation and improving transparency. This allows bursar and finance offices to save hundreds of hours annually, refocusing staff on complex student financial counseling rather than manual outreach and plan management.

    How can universities improve the recovery of past-due tuition?

    Institutions can improve past-due tuition recovery by implementing automated pre-collection workflows. By using digital outreach and offering flexible, self-service payment plans before an account is sent to a third-party agency, institutions can recover significantly more revenue while maintaining a positive relationship with the student.

    What is the difference between traditional debt collection and automated receivables management?

    Traditional debt collection is a reactive, manual process often involving third-party agencies and high fees. Automated receivables management, like Flywire’s solution, is a proactive approach that uses software to trigger personalized reminders and payment options directly within the university's ecosystem, reducing the "bad debt" provision and staff workload.

    Can a university collect past-due payments from international students?

    Yes. Collecting from international students who have left the country is traditionally difficult due to cross-border banking complexities. Flywire’s solution – backed by our global payment network – allows international students to authenticate into the system and pay their outstanding balances in their local currency using familiar payment methods, which drastically increases the likelihood of successful recovery for the institution.

    How can institutions determine if a student is at risk of missing a payment before it happens?

    Flywire helps you proactively anticipate your students’ payment behaviors before they miss a payment. As part of Flywire’s Student Financial Software solution, our Collection Management offering enables you to deliver customized, impactful, and timely messaging through our automated communication hub. This enables your students to self-serve to choose a payment option that meets their needs. If personalized repayment terms are needed, staff can work directly with at-risk students to customize an option that keeps them enrolled and in good standing.

    How can institutions use Flywire to reduce the number of accounts sent to collections?

    Flywire helps you rescue funds that would otherwise be lost by reducing the number of delinquent accounts that would ultimately need to go to collections by up to 20 percent. Reduce the amount of accounts you send to collection agencies by instead proactively engaging with at-risk students through targeted, automated, multi-channel communications and presenting them with manageable payment options.

    How can students access and manage their payments?

    With Flywire, students can use any web-enabled device to quickly select, activate, and update a payment plan that meets their financial needs. Providing your students with the ability to self-serve on their own time increases the likelihood for interaction and payment, and also reduces time-consuming manual administrative processes for your staff. Additionally, Flywire provides the flexibility for your staff to adjust repayment terms and automatically pause payment plans to ease financial pressure on students and families.

    How can institutions track accounts placed with agencies?

    Flywire provides valuable insight into agency-managed account activity and balances, and automatically updates your SIS in real time. Transparency into agency performance enables your team to intelligently distribute delinquent accounts across external agencies to increase collectability.

    Vamos falar sobre as suas necessidades

    Um dos nossos especialistas entrará em contacto para discutir os desafios de pagamento da sua instituição e como a Flywire pode ajudar.

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    A disponibilidade dos nossos produtos ou serviços e as nossas descrições de produtos ou serviços variam consoante a legislação aplicável e a localização geográfica.