The Digital Revolution in Healthcare Payments is Here
Insight and analytics
Deep analytics & machine learning accurately match patients to the right payment and affordability options to meet their individual needs.
- Using data, predict a patient’s capacity to pay
- Predictive power gets increasingly smarter with more data captured
- Drive better results by learning from patients responses and interactions
We are competing for the patient’s attention in a really big way. Flywire is our consumer partner with unique expertise and technology to engage patients and enable payment.
Personalized engagement
Starting at pre-service, personalized payment plan offers based on patients’ capacity to pay, provide an intuitive, patient-centric experience.
- Activate payment plan offers on pre-service estimates and post-service balances
- Use intelligent communications to drive workflow based engagement
- Present one consolidated bill across multiple accounts
Automatically offering tailored payment plan terms makes our operations more efficient and allows patients to roll multiple balances into their current payment plan without uncomfortable and time-consuming calls. Flywire’s P2PE solution is a critical component in securely capturing card data across our organization.
Bi-directional integration
Open architecture enables integration with all of your current tools and processes.
- Proven integration to match workflows native to host EHR systems, like Epic and Cerner
- Flexible payment posting and cash management
- Lockbox integration allows automated payment plan activation from a paper check
The board at Penn Highlands loved when I presented Flywire and we showed the sign-in page that looks like an Amazon cart. I said, ‘If you’re used to Amazon—and everybody is very comfortable with that digital platform—why would putting your credit card number in this be any different?’ The light bulb went on for a lot of people.
Cross-border solutions for international patients
Simplify the payment experience for international patients with our patient-centric cross-border solution.
- Familiar payment choices & FX rate transparency
- Quick, safe delivery of funds & payment status
- Multi-lingual payment support
UCLA is not having to turn down patients that ask if different forms of payment are available to them. That is a significant benefit to international patients.
Action and results
Drive consistent ROI and track improvements through shared analytics dashboards.
- Real-time transparency into self-pay financial performance
- Manage key performance indicators that drive accelerated cash collections
- Monitor satisfaction and engagement effectiveness
By automatically offering tailored payment plan terms and self-service activation, patients don’t have to call and ask for a plan. This provides a great patient experience, while making our operations more efficient. And with the increase in credit card payments, Flywire’s integrated payment solution allows us to securely capture, store, and process card data across our organization.
