Cookie Policy

Effective date: Nov 26, 2018

Our website uses cookies and this page explains more about cookies, why we use cookies, how we use cookies, for what purpose and how to control cookies.

About cookies

Cookies consist of pieces of text, often including unique identifiers (strings of letters and numbers) that are sent by web servers to web browsers, and stored by the browser. The identifier may then be sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track users as they navigate different pages on a website and to identify users who are returning.

Cookies may be either “persistent” or “session” cookies. Persistent cookies consist of a text file sent to the web browser from the web server, and are stored by the web browser until its set expiry date or until the user deletes the cookie. A session cookie, will expire when the user closes the web browser and is not retained after the browser is closed.

Why we use cookies

There are many reasons for a website to use cookies, from enabling the user to login to secure areas of a site to remembering your name next time you visit that site.

We use cookies to distinguish you from other users of our website and in order to provide increased functionality on our website. This enables us to provide you with a better user experience and allows us to make improvements to our website and services.

We only use cookies to improve the services we offer. We do not use cookies to target you with advertising.

It is important to note that not all cookies on our website are created by us as some are created by third parties. These are covered below.

What cookies do we use?

On your visit to our website, you may notice four types of cookies generated. The cookies used are based on the International Chamber of Commerce guide for cookie categories:

Strictly necessary

These cookies are essential in order to use website and it’s features. We use these cookies to:

  • Facilitate features such as secure areas;
  • Detect any software on your device which enables content on our website.

These cookies are not used to target you with products or services.
If you prevent these cookies then we cannot guarantee your security or predict how our website will function during your visit.

Performance

These cookies are not essential but collect useful information about how people use our website. Without this information, it would be difficult for us to understand how our website is performing and how we can improve the user experience. We use these cookies to:

  • Obtain web usage statistics such as which pages you visit;
  • Understand website performance and if there are any errors.

Functionality cookies

These cookies help improve your experience of our website by remembering choices or data you have entered into our website (such as your Flywire account name, payment details) and deliver an enhanced experience. They may also be used to provide services and content such as videos.

Third-party cookies

When you visit our site you may notice that some cookies are not related to Flywire. These cookies may be sent from sites, such as social media sites or analytics tools, that provide external applications through our website such as social media tools or applications or information regarding website usage. We suggest that you look at those third parties' websites for more information about the cookies they place and how you can manage them.

Cookies on this website

Strictly necessary

Cookie type

Name

Expires

Purpose

Session cookies

_peertransfer_payschool_hidden_announcements

End of session

This cookie is used to deliver announcements and messages to users of our portal

_peertransfer_payschool_session

End of session

This cookie is used to remember key information (if you have allowed your browser to do that)

peer_session_id

End of session

This cookie retains the session id and allows the user to the platform

user_logged_in

Permanent

This boolean cookie is being used in the session management.

CloudFare

__cfduid

Now + 5 years

This cookie is used by CloudFare to identity trusted web traffic. It does not collect or correspond to any user id.

Please see the CloudFare website for more details about this cookie.

Cookies acceptance

flywire-cookies

Permanent

This boolean cookie is used to store the cookies user acceptance.

Flash messages management

flywire-flash-message-*

Permanent

This boolean cookie is used to avoid showing the message again.

User experience

fw_payschool_experiment

3 Months

This cookie is used to track the user experience being used.

peer_tracker_id

30 Minutes

Preferred language

flywire-lang

Permanent

This cookie is used to store the preferred browser language.

Performance

Cookie type

Name

Expires

Purpose

Google analytics

__utma

Now + 2 years

This cookie is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.

__utmb

Now + 30 minutes

This cookie is used to establish and continue a user session with our site. When a new page is clicked, the cookie is reset. If you leave the website or cease activity, the cookie is deleted.

__utmc

End of session

This cookie is used in conjunction with __utmb to determine whether or not to establish a new session.

__utmz

Now + 6 months

This cookie stores the type of referral used by visitors to our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view.

__utmt

Now + 10 minutes

This cookie is used to throttle the request rate for our website – i.e. it limits the collection of data when there is high traffic.

_ga

Now + 2 years

A Google Analytics cookie for general tracking.

_gid

1 day

A Google Analytics cookie for general tracking.

View Google Analytics’ privacy overview at http://www.google.com/policies/privacy/partners/. To opt out of being tracked by Google Analytics across all websites visit the Google Analytics opt-out page

New Relic

(.nr-data.net)

JSESSIONID

End of session

Monitors our web servers ensuring that we are alerted to any web server malfunctions, specifically it monitors session counts for an application. Find out more.

DoubleClick

_drt_

id

10 days

Set on root of *.doubleclick.net. These cookies are used to measure the effectiveness of our online marketing campaigns. See the DoubleClick privacy policy and Google ad settings to learn more about opting out.

ScorecardResearch

UID & UIDR

Now + 2 years

Set on the root of *.scorecardresearch.com These cookies are used to gather data about your activity on our website. The data is sent to comScore for analysis and reporting. The purpose of this is to improve the services we provide.

For more information about how comScore uses this data, please visit the ScorecardResearch privacy policy

Opt-out of ScoreCard Research's cookies here.

Marketing and analytics cookies

Cookie type

Name

Expires

Purpose

Google Tag Manager (.facebook.com)

Persistent

This cookie is used to track specific sessions for marketing purposes. For more info, visit Google privacy policy

fr

3 months

Google Tag Manager (.bing.com)

MUID

1 year

MUIDB

1 year

Google Tag Manager

_uetsid

30 minutes

Hotjar Analytics

_hjIncludedInSample

Persistent

Session cookie used for marketing and sales purposes. For more info, visit Hotjar cookies policy

Heap Analytics

_hp2_id.*

30 minutes

A Heap Analytics cookie for general tracking. For more info, visit Heap Analytics’ privacy policy

_hp2_ses_props.*

30 minutes

Drift Analytics

drift_aid

2 years

Session cookie for Marketing purposes. For more info, visit Drift cookie security information

drift_sid

30 minutes

Functionality cookies

Cookie type

Name

Expires

Purpose

Vimeo

vuid

vimeo analytics unique id

__utma

Now + 2 years

To display and deliver videos about how to use our services, Flywire makes use of Vimeo, a video sharing website. The embedded Vimeo player, uses these cookies to check if certain features or preferences have been selected by the user. To find about more about how each cookie is used by see Vimeo’s cookie list. More information can be found on Vimeo’s privacy policy.

__utmt_player

__utmb

End of session

player

Now +1 year

__utmc

End of session

__utmz

Now + 6 months

Olark

hblid, olfsk

Now + 2 years

On some pages of our website, we use an instant live chat tool called Olark. This allows you to interact with our support team and enables our team to provide support to help you use our services. Olark uses both temporary and persistent cookies to recognise any returning visitors, maintain a chat session across multiple pages of our website and in order to easily understand past interactions. See the Olark cookie list and privacy policy for more information

okck, wcsid, _oklv, _okdetect, _okbk, _ok, okac, okla

Persistent

Third Party

Cookie type

Name

Expires

Purpose

Facebook like Button cookies

datr

Now + 2yrs

When you create or login to an account on Facebook cookies are stored on your computer in order for you to remain logged in when revisiting Facebook. The Facebook like button on our website is hosted by Facebook and your browser will send this cookie data to Facebook when creating the button inside your browser. This data is used by Facebook to associate the Facebook like button with your Facebook account. This data is not accessible to us, and is not sent to us by Facebook. More information can be found at Facebook’s privacy policy.

lu

Now + 2yrs

wd

End of session

Twitter share button

guest_id

Now + 16 months

When you create or login to an account on Twitter cookies are stored on your computer in order for you to remain logged in when revisiting Twitter. The Twitter share button used on our Website is hosted by Twitter and your browser will therefore send this cookie data to Twitter when creating the button inside your browser. The data is used by twitter in order to associate the Twitter share button with your Twitter account. The data is not accessible to us, and is not sent to us by Twitter. More information can be found at Twitter’s privacy policy.

Linkedin

bcookie

Now + 2 years

These cookies are used by Linkedin to allow you to share content from our website. See the Linkedin privacy policy, for more details

bscookie

Now + 2 years

lidc

Now + 24 hours

Jobvite

_utma

_utmb

_utmv

End of session

If your visit our careers page, you may see these cookies. Jobvite is what we use to advertise open positions at Flywire, as well as track those applications. Jobvite makes use of cookies to improve functionality and track. See the Jobvite privacy policy for more details on how Cookies and Beacons are used.

_utmz

Now + 6 months

_utmc

ADRUM_BTa

ADRUM_BT1

End of session

wwwcsrf

End of session

__utmt_~1

__utmt_~3

End of session

AWSELB

(origination: hire.jobvite.com)

End of session


Controlling cookies

You may prefer to disable cookie on this and on other websites. The most effective way to do this is to alter your web browser (e.g. Google Chrome, Firefox, Internet Explorer) settings to allow, switch off or delete cookies. We suggest consulting the help section of your browser or visiting the about cookies website which offers step-by-step guidance for all modern browsers.

To learn more about how we use information collected about you via our website and your rights and choices with regard to that information, please visit our privacy policy

Contact us

The entity responsible for the processing of the information collected via our website is listed below. The privacy officer can be contacted at [email protected], by using our contact page or by writing to us below:
Flywire Payments Corporation
Attn: Privacy Officer
141 Tremont Street, 9th Floor
Boston, MA 02111, USA