Founded in 2011, Penn Highlands Healthcare is both the largest provider of care in central and western Pennsylvania and the largest employer.
At this year's Oracle Health Conference, Heather Schneider, System CFO at Penn Highlands Healthcare, shared the challenges facing the modern CFO, financial headwinds in the industry, and Penn Highlands’ journey as they leveraged Oracle and their partnership with Flywire to shift away from more labor intensive billing and payments to an automated approach focused on patient self-service.
Dive in for highlights from Heather’s conversation with Flywire's John Talaga, and a collection of resources that outlines Penn Highlands' shift towards digital transformation.
Listen: Penn Highlands CFO Heather Schneider discusses her organization's digital strategy on the Becker's Healthcare Podcast.
We've seen a huge uptick actually. People are self-selecting payment plans now and actually following through with them because we have offered this option to our patients. So I think that's going to be the wave of things to come.
Penn Highlands Healthcare leverages digital for a new approach to patient payments.
The Move to a Digital First Patient Financial UX at Penn Highlands Healthcare
Learn how Penn Highlands Healthcare powered their patient financial experience to new heights.
Not only do the patients need to have obviously the clinical quality options, but they need it to be affordable. They need it to be transparent for them. So all of that plays into our digital strategy and being able to provide patients with the best of all worlds.
Watch: Penn Highlands discusses enhancing the financial experience within their EHR.
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