Sub-processors

Last Modified: March 16, 2026

Sub-processors who may process personal data of our clients:

Sub-processor

Activity

Location

Amazon Web Services (AWS)

Cloud computing infrastructure

USA

Appcues

User guidance, surveys, and product engagement analytics

USA

Box

File sharing and storage tool

USA

CDM Labels

Branded badge paper and badge sleeves

UK

Cerner

Health information technology provider used by some of Flywire's healthcare institution clients

USA

CPD certification

Continuing Professional Development accreditation institution

UK

ChurnZero

Sertifi's Customer Management Platform

USA

CoStar

Market data and analytics

USA

CreditSafe

Credit reports, monitor for insolvency and delinquency amongst the client’s creditors

USA

Cvent

Client event tool for marketing, training, and engagement

USA

Dotfile SAS

Automated business verification (KYB) and anti-money laundering screening

France

Factiva (Dow Jones)

Watchlist Verification

USA

File Invite

Onboarding platform and repository for customer onboarding documents

USA

Formassembly

Form for collecting opportunity information

USA

GB Group

Identity Documentation Verification

UK - Global

Google Cloud Platform

Application Hosting and Data

USA

Google Suite

Email and document creation/collaboration/storage

USA

Google Suite Backup

Backup for Google Suite

USA

Gong

Sales insights analysis

USA

Hubspot

CRM platform

USA

Ivy

Artificial intelligence-powered chatbot software tool

USA

Marketo

Accounting

USA

Moody Analytics / Passfort

Onboarding platform and repository for customer onboarding documents

UK - Global

Moody's (EDFx)

Client credit risk assessment and portfolio monitoring

USA

Namos Solutions

Support and maintenance of Oracle business systems

UK

Netsuite

Marketing and client communications tool

USA

Nordis

Print and mail vendor for physical billing statements

USA

Ontario Systems / Finvi

Revenue cycle management provider used by some of Flywire's healthcare institution clients

USA

OSG

Print and mail vendor for physical billing statements

USA

Ownbackup

Backup for Salesforce

USA

PayZen

Payment Method Options

USA

Prismic

Public Website Content

France

RevSpring

Print and mail vendor for physical billing statements

USA

Salesforce

Customer relationship management platform

USA

Sumologic

Logging and Monitoring

USA

Sentry

Application Monitoring

USA

Truebiz

Merchant background checks

USA

Unit 21

Transaction monitoring tool

USA

Veriff

Identify verification tool

USA

Virtru

Email and file encryption tool

USA

WPM Software Limited

Hosting & Infrastructure related to the provision of the WPM Payment Platform

UK

XERO

Accounting

USA

Yesware

Email tracking and scheduling with integration to Salesforce

USA

ADA

Clients support software

USA

Zendesk

Customer support software

USA

Sub-processors who may process personal data of our users:

Sub-processor

Activity

Location

Adyen

Card acquirer

USA

Alipay

Payment / collection partner

China

Amazon Web Services (AWS)

Cloud computing infrastructure

USA

Astropay / Dlocal

Payment / collection partner

Brazil

Atlassian

Support Service desk

Australia

Avalara

Sales tax and VAT calculation

USA

ANZ

Payment / collection partner

New Zeland

AUSTRAC

AML Transaction Monitoring

Australia

Bank of America

Payment / collection partner

USA - global accounts

Bancolombia

Payment / collection partner

Colombia

Banorte

Payment / collection partner

Mexico

Bank of Montreal

Payment / collection partner

Canada

Barclays

Payment / collection partner

UK

BPAY

Bill payment option for domestic AU payments

Australia

Braze

Application used to send email communications

USA

BS2

Payment / collection partner

Brazil

Cerner

Health information technology provider used by some of Flywire's healthcare institution clients

USA

Checkout

Payment Card Processing

UK - Global

China Union Pay

Local CNY card brand

China

CIMB

Payment / collection partner

Indonesia

Citibank

Payment / collection partner

USA - global accounts

CKSource

Cloud-based text editing and content dashboard services

Poland

Cloudmersive

Cloud-based virus scanning

Australia

Cross River Bank

Payment / collection partner

USA

Dbt Labs

Data transformation and modeling platform

USA

Deutsche Bank

Payment / collection partner

EEA - global accounts, India

Diligent AI

Compliance screening tool

UK

Ebixcash

Payment / collection partner

India

Fastpay

Payment / collection partner

APAC

Finastra

Data service provider for mandate/direct debit management

UK

Fiserv

Card acquirer

USA

Flutterwave

Card processor for NGN card payments

Nigeria

FreedomPay

Payment / collection partner

USA

FreshWorks, Inc.

Service Desk software

USA

Fuiou

Payment / collection partner

China

Geoswift

Card acquirer for UnionPay card

Hong Kong

Google Analytics

Analytics with access to IP address, device and interaction data

EEA

ICICI

Payment / collection partner

India

IDology

Customer identity verification

USA

Ingenico

Payment / collection partner

Global

ITAU

Payment / collection partner

Brazil

JD Vendor

Payment / collection partner

China

JP Morgan

Payment / collection partner

USA

KSNet

Payment / collection partner

South Korea

Lexis Nexis

Watch list and sanctions screening tool

USA

LianLian Pay

Payment / collection partner

China

Lulu Forex

Payment / collection partner

India

MaestroQA

Customer support records quality review

USA

Mailgun

Email services

USA

Maxio

Subscription billing and financial reporting platform

USA

Muthoot Forex

Payment / collection partner

India

NAB

Payment / collection partner

Australia

Nium

Payment / collection partner

Singapore

NMB Bank

Payment / collection partner

Nepal

NSCashpoint

Payment / collection partner

Malaysia

Ontario Systems / Finvi

Revenue cycle management provider used by some of Flywire's healthcare institution clients

USA

Paygate

Payment / collection partner

South Korea

Payment Rails / Trolley

Payment / collection partner

USA

Paypal

Logging and Monitoring

USA

PCI Proxy

Payment security and tokenization

Switzerland

PayZen

Payment / collection partner

USA

PNC Bank

Payment / collection partner

USA

PrimerioPay

Payment / collection partner

Brazil

PSE

Payment / collection partner

Colombia

ReceptionHQ

Customer support software

USA

Sentry

Application Monitoring

USA

Sift

Fraud protection tool

USA

Skyflow

Data vault and tokenization services for payment card data

USA

Snowflake

Data modelling/reporting for Analytics

Australia

State Bank of India

Payment / collection partner

India

Stripe

Payment / collection partner

USA

Sumologic

Fraud protection tool

USA

Trustly

Payment / collection partner

Sweden

Twillio

Application used to send SMS notifications

USA

Unicall

Customer support software

China

Unit 21

Transaction monitoring tool

USA

VEVO

Immigration dept

Australia

VIB

Payment / collection partner

Vietnam

VP Bank of AG

Payment / collection partner

Vietnam

Worldpay

Card acquirer

UK

WeChat Pay

Payment / collection partner

China

Zapier

Workflow automation

USA

ADA

Payer's support software

USA

Zendesk

Customer support software

USA

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