Bio
John brings more than 20 years of experience to his role as Executive Vice President of Healthcare. He has partnered with hundreds of healthcare providers to develop and innovate patient billing and payment solutions. Prior to joining Flywire, John was co-founder and CEO of OnPlan Holdings (acquired by Flywire), which launched healthcare’s first automated payment plan solution, as well as the next generation student tuition management solution for education. John also co-founded HealthCom Partners in 2001, which launched PatientCompass, a pioneer in patient-friendly billing and healthcare’s first online account management solution. After HealthCom sold to McKesson (MCK) in 2006 as the first acquisition to form RelayHealth, John led the patient billing and payment business at RelayHealth for five years before launching and leading the healthcare vertical for doxo, a multi-biller payment network.
He is a member of and has presented extensively with Healthcare Financial Management Association (HFMA), Healthcare Information and Management Systems Society (HIMSS), and the American Association of Healthcare Administrative Management (AAHAM). John holds a bachelor’s degree from the University of Dayton.
Resources
- Payments have come a long way. Is your infrastructure keeping up?
- 3 takeaways from Flywire’s Boston Globe Health Equity Week panel
- 4 ways healthcare IT professionals are impacting patient financial experience
- Healthcare cost transparency strategies that align with the evolving No Surprises Act
- Modernizing the patient financial experience at LifeBridge Health
- Transforming the Patient Financial Experience - 4 Best Practices
- The No Surprises Act – Some helpful resources
- Balancing the unknowns of healthcare billing with the No Surprises Act
- Preparing for some surprises in the No Surprises Act
- Will healthcare payments ever be as easy as retail payments?
- [Podcast] The art & science of creating meaningful financial experiences
- Supporting Leaders in a Time of Crisis: LeAnn Swanson, CEO of NCHL
- Evolving toward engagement: The recent history of patient segmentation
- Responsive payment support: Finding the right balance for patients with HDHPs
- Improve patients’ payment experiences with best practices from higher ed
- Learning from higher ed: 5 cross-industry insights for healthcare payments