Flywire and Hilton Grand Vacations:
FAQ for South Korean Payers

Flywire Overview: Flywire has partnered with HGV to provide HGV’s international owners of U.S. properties an easy and secure method of paying annual maintenance fees in their local currency.

Flywire delivers local familiar payment options (credit card, bank transfer & alternative methods such as PayPal, UnionPay in China, Boleto in Brazil, to name a few) in over 140 currencies. Flywire’s global payment network consists of local banks, card processors and payment partners, which Flywire’s software “aggregates” to deliver local payment choices to payers in each market.

Flywire presents consumers various local payment options and their costs so HGV owners can make an informed decision on which option to choose. Flywire presents a single price; it does not itemize its charges or other costs, such as foreign exchange.

Korean payer disclaimer: In general, card payments made in KRW from South Korea through our platform will be charged in your local currency by Flywire on behalf of HGV for the amount of the payment. Any applicable fees or charges (if any) will be disclosed to you prior to initiating the transaction.

Some international cardholders may incur "International Service Fees" depending on their bank or card provider. These fees can appear on the cardholder’s statement as "INTL Service Fee" or sometimes will be included in the total amount of the transaction. It is important to note, these charges are collected by the cardholder’s bank as an optional fee. They are not charged by Flywire or the card processing platform. Additionally, these fees are not currency conversion fees as no currency conversion took place.

If you incur these charges, please reach out to Flywire’s Customer Support team. Flywire can help cardholders that are concerned about these charges to contact their bank and discuss the possibility of having the fee removed/returned. You may also consider changing to a card issuing bank that chooses not to charge these fees.

For your future transactions, please take these details into consideration prior to making your payment.

Who do I contact if I have a question about my payment?

You may see our local partner’s names appearing on your banking platform. While it is also their beneficiary bank account details that are used in the payment instructions, our local partners do not handle customer inquiries.

Please contact Flywire directly if you have any questions about your Korean Won payment or use the Phone Number below.

Toll free & domestic only - 070 8028 5301

How can I complete my payment by Domestic Bank Transfer in Korean Won (KRW)

You can complete your payment by any of these methods:

  • E-banking
  • Mobile banking
  • ATM
  • Visiting your branch in person

What do I need to know about the Domestic Bank Transfer in Korean Won (KRW) option?

  • Flywire’s account details provided for Domestic Bank Transfer in Korean Won (KRW) is a virtual bank account number. It is important to provide the exact amount in KRW that appears on your payment request as the virtual account will only be reflected in your banking system after the correct amount is entered
  • You will not be able to check the beneficiary name by searching with our virtual account number in your banking system unless the correct amount is entered. Only after you have entered the exact amount in KRW and the virtual account number, then you will be able to search for the beneficiary name
  • The virtual account number is for one-time use only and CANNOT be used after the expiry date indicated in the payment instructions. Please DO NOT attempt to re-use the account number if you have already used it once before

What account number do I use when paying by Domestic Bank Transfer in Korean Won (KRW)?

You can find the “beneficiary account number” in the payment instructions that are provided to you under the details for money transfer when you create a payment request. Kindly note, a unique account number is generated for each particular payment you create. You need to transfer funds to that beneficiary account number. This process is similar to how payments are made for bills in Korea.