Further streamlines the end-to-end payment and reconciliation process for businesses and institutions serving international customers
BOSTON and LONDON—Flywire, a provider of global payment and receivables solutions, today announced the availability of a new international invoicing service designed to dramatically streamline the billing process for companies serving customers outside of their home country. The new solution, available globally, and free of charge, targets a variety of verticals including technology, manufacturing, travel, media, publishing, import/export, professional services, education and healthcare.
According to the World Trade Organization, the global export opportunity exceeds $7 trillion. Thanks to digital technologies, this opportunity is no longer limited to large enterprises. But companies expanding their sales efforts globally often underestimate the complexities involved in simple processes such as sending invoices to customers in different countries and getting paid. There are questions around currencies, foreign exchange rates and risk, fees, taxes and languages, and a lot less transparency across the payment process. Timelines between invoice and payment are typically longer, and once received, reconciliation can be a very manual and time-consuming process.
“For most companies, domestic billing is easy. There are a ton of off-the-shelf software solutions and the process is simple and straightforward with one currency, one format, well-understood payment methods and costs,” said Mike Massaro, CEO of Flywire. “When it comes to international billing, the process is far more complex, and if your invoicing does not make it easy for your international customers to pay you, it creates a domino effect of problems starting with extended DSO, high reconciliation costs, compliance issues, and poor customer satisfaction.”
Flywire’s new international invoicing solution which has been in beta for the last six months, is already delivering thousands of invoices globally every month for select customers. The offering simplifies the process for users by automating invoice preparation and distribution based on customer and country-specific requirements. Key features include:
The free solution is available immediately and can be deployed stand-alone or in combination with Flywire’s global payments and receivables platform.
Flywire is a provider of global payment and receivables solutions, connecting over 1,400 businesses and institutions with their customers on six continents. The company processes billions in payments per year around the world. Flywire offers a comprehensive suite of products including OnPlan, a domestic billing and payment solution for pre-collection and payment plans. The company also supports its clients with end-to-end customer support including multilingual servicing via phone, email, and chat, as well as around-the-clock online payment tracking. Flywire is headquartered in Boston and has offices in Chicago, London and Manchester (UK), Valencia (Spain), Shanghai, Singapore, Tokyo, Cluj, and Sydney. For more information, visit www.Flywire.com.
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